senior living

Holiday Card To The Highlands Staff

As this unusual year comes to a close, the staff was heartened to receive the following card from Cottage residents Midge and Joel.

12-15-2020

Dear Staff,

Joel and I wish to thank all of you for incredible efforts to help us through this difficult year. We have loved the little “treats” on special occasions, e.g. Mother’s & Father’s Day & the 4th of July , the Ice Cream Truck’s appearance, pumpkins and the decorations at different times of the year. I know this isn’t a complete list but they all give us delight.

We appreciate the friendly and patient people at the front desk as well as security and the maintenance people and the cleaners who competently help us while always being kind and friendly; the dining staff who deal with our (sometimes) crazy orders or grumpy responses and the chefs who create delicious meals; and those of you who try to keep us involved and sane with the many programs that you plan, the videos for exercise, the many lectures – all of which we can still access while in this crazy Covid situation. We can joke & laugh with you and know you care.

We know there are many others behind the scenes who we don’t interact with and our apologies for not mentioning you, but this includes you too.

To all of you: Your generosity of spirit is what makes The Highlands at Pittsford the special place that it is.

THANK YOU ALL.

Very sincerely, Midge & Joel

Cover of Midge & Joel's holiday card with photo taken by Joel
The card cover with photo taken by Joel

Midge & Joel were featured in this 2019 TV commercial

We are so grateful for the appreciation. We’d like to extend warmest wishes to all for a safe and happy holiday season!


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Enjoy Life

More than a Motto

“Enjoy Life” has been our motto at The Highlands for 10 years now!  We love finding new ways to provide an environment and amenities that allow our community members to enjoy life to the fullest.

Recently, we started a campaign on the campus to recognize staff members for their creative use of the word ‘Enjoy’. Residents and staff nominate staff members who use the word ‘Enjoy’ in a way that made an impact or made them smile.

Examples of things you see and hear around the campus are:

-> The chef writes “Enjoy!” on the top of the to-go boxes,

-> Servers say “Enjoy your meal” or “Enjoy your evening”,

-> “Enjoy life at The Highlands … how can I help you?” is how we answer the phone.

The foundation of all that we do is The Seven Dimensions of Wellness. This is an approach to life which recognizes there are many aspects that contribute to a person’s overall wellness.  We summarize these aspects as follows:

  • CONNECT
  • LEARN
  • HAPPINESS
  • FITNESS
  • PURPOSE
  • PEACE
  • NATURE

So, “Enjoy Life” is much more than a tagline. It is our mission for all!

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